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Mediation | Facilitation

Professional Mediation & Facilitation Services

At Resolute Mediation & Arbitration Inc., we provide confidential, structured mediation and facilitation services tailored for the unique needs of government agencies and private sector organizations. Our seasoned, experienced mediators and facilitators help parties navigate disputes with clarity and precision, fostering solutions that are fair, effective, and sustainable.

Why Mediation?

Mediation is a proactive, collaborative approach to conflict resolution. In mediation, a trained neutral third party assists disputing parties in reaching a mutually beneficial agreement. This process empowers the parties to control the outcome, making it a constructive alternative to lengthy litigation. Through skilled guidance and constructive communication techniques, our mediators help parties resolve their differences in an environment of respect and confidentiality.

Each mediation session is customized to best fit the needs of the parties involved, whether it’s an in-person meeting, web conference, or phone mediation. Our mediators do not impose decisions; rather, they facilitate discussions that encourage productive dialogue and consensus-building.

Types of Mediation

  • Binding Mediation: Designed for cases where parties wish to attempt a mediated settlement, with the option for the mediator to issue a binding decision if consensus is not reached. This ensures that the matter is resolved efficiently, even if no agreement is reached initially.

  • Nonbinding Mediation: This approach allows parties to attempt resolution through mediation while keeping the option to pursue other avenues, such as litigation, should an agreement not be reached. Nonbinding mediation is ideal for parties who wish to retain flexibility in their dispute resolution path.

  • Med-Arb (Mediation-Arbitration): A hybrid process where parties begin with mediation to find common ground. If mediation does not result in a settlement, the matter moves seamlessly to arbitration, where an arbitrator reviews evidence and issues a binding decision.

Why Facilitation?

Facilitation supports group discussions and decision-making processes, creating an organized and collaborative environment. Facilitators help guide discussions without taking sides, ensuring that all voices are heard and that discussions remain constructive. Facilitation is especially useful for internal organizational matters, inter-departmental projects, or policy discussions where clarity and consensus are key.

Types of Facilitation

  • Directive Facilitation: For formal meetings with specific objectives and time constraints, our facilitator closely guides the session, ensuring discussions are focused and productive.

  • Consensus-Building Facilitation: Ideal for situations requiring group alignment, our facilitators work to find shared goals and help the group reach a consensus, promoting unity and effective decision-making.

Flexible Service Options

  • In-Person Mediation & Facilitation: Conducted at our office in downtown Orlando, offering a professional, structured setting.

  • Web Conferencing: Convenient virtual mediation or facilitation sessions, allowing participants to join from their respective locations.

  • Phone Mediation: Suitable for cases where phone conferencing is preferred, offering flexibility and accessibility.

Practice Areas

Our mediation and facilitation services span a wide array of disputes, including:

  • Contract Disputes: Resolving disagreements over terms, performance, and obligations.

  • Employment Disputes: Addressing workplace conflicts, discrimination claims, and other employment-related issues.

  • Government and Regulatory Matters: Facilitating resolutions in government and regulatory environments, including inter-departmental and inter-agency matters.

  • Real Estate and Property Issues: Assisting with property conflicts, landlord-tenant disputes, and ownership concerns.

Begin the Path to Resolution

Resolute Mediation & Arbitration Inc. combines professionalism, confidentiality, and flexibility to support effective dispute resolution. Contact us today to discuss how our mediation and facilitation services can be tailored to your organization’s specific needs and begin your path to fair, lasting solutions.